Effective October 1, 2026

Delete your data or account

For Lookshelf, Songsea, Spawna, Street League Football, or hueshouse.dev, send a deletion request to support@hueshouse.dev. Put the product name and "Data deletion request" in the subject. This route covers information Hues House LLC holds; we cannot remotely erase your device.

What to include

Tell us whether you want to delete an account, contributions, support messages, or other information. Include an account or contribution ID if available and enough context to find the record. Never send passwords, complete payment details, or an identity document unless we specifically explain a necessary, secure verification step.

Lookshelf account and data deletion

Request removal of your Lookshelf account and associated server data, including Cover Collective contributions. Requests are processed manually. Sending a request does not immediately delete the account. The available request controls depend on your app version and the supporting service. If the control below is unavailable or reports an error, contact support; this page does not itself authenticate you or submit an in-app request.

From the Android app, when the request control is available

1. Open You, then Account.
2. Choose Request account deletion and read the explanation and account reference.
3. Choose Send deletion request. Your authenticated session identifies the account. You do not need to link an email or Google account first.

A successful submission records a private request containing the account identifier, request time and processing status. It confirms receipt of the request, not completed deletion. Keep access to this installation until your request is resolved, especially if the account is anonymous. A repeat pending request does not create a second queue entry.

From outside the app, or if you need help

Email a Lookshelf data deletion request to support@hueshouse.dev. Say whether you want the account and associated server data removed, an individual contribution removed, or help with another data request. Include the account reference if available. This website does not sign you in or submit the in-app request.

An account reference, cover ID or email sender address alone does not prove ownership. For an anonymous account, an authenticated session must establish ownership. Use the in-app request when available, or contact support while you still have access to the installation. For a linked account, we must verify the existing sign-in identity. If you have lost access, contact support to discuss what can be verified; recovery is not guaranteed. Never send passwords or full payment details.

Local data, purchases and retained copies

Account deletion does not erase your local library or automatically refund purchases. To remove local data, clear Lookshelf's app storage in Android Settings or uninstall it. Save any export you need first. Submit the authenticated request before clearing storage or uninstalling; those actions can remove the only credential for an anonymous account. Exports, other devices and covers already downloaded by other readers are separate copies.

Processing requires review and removal of contributed image files and account-linked records. Retention of purchase, security, moderation, support, request and backup records depends on their purpose, applicable obligations and the request being reviewed. There is no universal fixed retention or processing-time promise. We explain relevant exceptions when responding; ask support which records remain and why. Backups and recipient copies can remain separate from active service records. See the Lookshelf privacy section.

Songsea

On Android, clear Songsea's app storage in device settings to remove local imported copies, charts, scores, and preferences. On iOS, deleting the app removes its local data; offloading keeps documents and data. Original audio files and provider backups are separate. Contact us for support information or any records already sent to us.

Spawna and Street League Football

Clear the relevant website's browser storage to remove local identifiers, preferences, and saved data. This can reset progress. Close local hosted sessions to stop sharing. Contact us separately about remote game submissions, support correspondence, or other server-held information.

What can remain

We may retain limited information where required by law or necessary for fraud prevention, security, purchase reconciliation, or an active legal claim. We will explain relevant exceptions when responding. Backups and copies retained by recipients or stores are separate from active service records.

We respond within the period required by applicable law. If a request is denied, you can reply asking for review. Deletion does not cancel a store subscription or automatically refund a purchase. Manage those through the store where you paid.